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FAQ

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ServiceQ:Where can I see my American shipping address?

Log in MemberCenter, in Physical management page, you can click and view shipping addressesin the United States.

Q:How many American shipping addresses do I have?

As long as you are APLUS EXPRESS ( N.Y. ) member, the system will open for you all the deliveryaddresses. A PLUS EXPRESS ( N.Y. ) provide the delivery address in New York, Wilmington(Delaware). Remind you that please be sure tocompletely and accurately fill delivery address in the shopping websiteaccording to the system to provide you the delivery add.

Q:What is value-added services?

A:According to the different needs of customers, providing personalized service. To package according to the customer's instruction, such as: merge split, photograph, etc.

Q:What is the value-added services?

A:A PLUS EXPRESS ( N.Y. ) value-added services including: consolidation services, Split parcel, goods returned, Abnormal pieces photographed services, trim inventory, insured service, etc. if you have other needs ,you can contact us, we are happy to communicate with you.

Q:If I do not want a shoebox, can you help me tear down the original packaging for Commodities?

A:We're sorry, A PLUS EXPRESS ( N.Y. ) does not provide the original demolition goods packaging services. Shoebox in the goods transportation process can serve to protect the commodity appearance effect, if removed, may make your shoes surface deformation because of suffering extrusion, so we don't suggest you remove shoebox.

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纽约公司地址:4143 39TH STREET, STE. B SUNNYSIDE, NY 11104-4201
纽约公司电话:1-212-563-4888

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