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FAQ

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Sea-shareQ:I have order successful, why did not receive the United States domestic transport numbers?

A:Success in your shopping order after accepting it, the website will enter the shipping link, there may be a few days of delivery waiting time, most shopping website will use UPS, FEDEX, USPS etc logistics business for carrying, after shipment will provide to customers in the United States the domestic transport single Number (Tracking Number) you can wait, if really didn't receive the domestic transport single Number, you also don't worry too much, please promptly with your customer service executive contact.

Q:If I want to return the goods, how to do?

A:If your order is not sent, you can directly contact website cancel the order; If the order was mailed, you need by phone or E-mail contact shopping website, purchase or ask for Return slip and Return label, and after the arrival of the goods at the warehouse, you can choose the value-added service Return service.

Q:If some sites do not support overseas credit card payment, whether can use PayPal words?

A:First of all your shopping website whether to support the PayPal payments, if you can accept PayPal payment, please ensure that your PayPal account is the United States through the account (that is, through English registration and examination through the account), and your account has $ these conditions, you can use PayPal to pay.

Q:How do I order on the website?

A:You ashore go to American shopping website, choose what you want to Buy , such as clothing apparel type of goods, need to choose goods color, size, quantity, click the Buy Add to shopping cart , and then can choose to continue shopping or can be directly Check Out, and then enter your shipping address in the United States and credit card address, when confirmed, input your bank credit card information (in the United States input credit card without password), payment can generate order.

Q:How to know whether a site collect freight and website consumption tax, and how much?

A:You can be first in the web site's home page view, whether free Shipping or if they have bought full amount from freight (packet mail) instructions. You in the last Check Out before, the website can display customers to buy the product value of commodities, the website consumption tax and website freight respectively is how much, if the amount display is 0 that is free of charge.

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